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Faqs

We have compiled a list of frequently asked questions

  • What happens if I cancel my booking?
    We understand that situations can change. As best we can, we will work with you to accommodate any changes. If the event is cancelled entirely (wet weather etc), booking deposits will not be refunded. If the performance is cancelled within 7 days of the event, payment in full is required.
  • What happens if I change my booking?
    We will try our best to accommodate any changes to a schedule. Please be aware that we are often working with a large team of freelance professionals. If event/performance details are changed after the booking is confirmed (deposit received) the artists will try their best to make it happen. If the last minute changes cannot be accommodated, booking deposit will be paid to the original booked artist and we will find a new artist for the event. The show must go on. Also see [Booking: Last Minute Updates: Can the band start 1 hour earlier?]
  • What happens if the band gets sick or splits up?
    We work exclusively with professional acts. It’s extremely rare that after confirmation a band becomes unavailable. However, we are human beings and people can get sick, have families, unforeseen situations can arise. If for any reason the original lineup cannot perform we will find a suitable replacement that meets your approval. If that’s not possible we offer a 100% money back guarantee.
  • What happens if I cancel my booking?
    We understand that situations can change. As best we can, we will work with you to accommodate any changes. If the event is cancelled entirely (wet weather etc), booking deposits will not be refunded. If the performance is cancelled within 7 days of the event, payment in full is required.
  • What happens if I change my booking?
    We will try our best to accommodate any changes to a schedule. Please be aware that we are often working with a large team of freelance professionals. If event/performance details are changed after the booking is confirmed (deposit received) the artists will try their best to make it happen. If the last minute changes cannot be accommodated, booking deposit will be paid to the original booked artist and we will find a new artist for the event. The show must go on. Also see [Booking: Last Minute Updates: Can the band start 1 hour earlier?]
  • What happens if the band gets sick or splits up?
    We work exclusively with professional acts. It’s extremely rare that after confirmation a band becomes unavailable. However, we are human beings and people can get sick, have families, unforeseen situations can arise. If for any reason the original lineup cannot perform we will find a suitable replacement that meets your approval. If that’s not possible we offer a 100% money back guarantee.
  • What happens if I cancel my booking?
    We understand that situations can change. As best we can, we will work with you to accommodate any changes. If the event is cancelled entirely (wet weather etc), booking deposits will not be refunded. If the performance is cancelled within 7 days of the event, payment in full is required.
  • What happens if I change my booking?
    We will try our best to accommodate any changes to a schedule. Please be aware that we are often working with a large team of freelance professionals. If event/performance details are changed after the booking is confirmed (deposit received) the artists will try their best to make it happen. If the last minute changes cannot be accommodated, booking deposit will be paid to the original booked artist and we will find a new artist for the event. The show must go on. Also see [Booking: Last Minute Updates: Can the band start 1 hour earlier?]
  • What happens if the band gets sick or splits up?
    We work exclusively with professional acts. It’s extremely rare that after confirmation a band becomes unavailable. However, we are human beings and people can get sick, have families, unforeseen situations can arise. If for any reason the original lineup cannot perform we will find a suitable replacement that meets your approval. If that’s not possible we offer a 100% money back guarantee.
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